E-commerce Operations
Turn product operations into one connected workflow — from catalog to channel to performance.
Product data scattered across Shopify, Amazon, Walmart and "the master spreadsheet." Inventory that oversells on one channel while sitting dead on another. Ops held together by Zapier duct tape that breaks silently. We engineer the layer that makes it one system.
Sound familiar?
The problems every scaling commerce operation recognizes.
Managing 50 SKUs manually is annoying. Managing 500 is a nightmare. Managing 5,000 is impossible — without a system.
- Catalog chaos. Titles, attributes, images and variants live in five places; one bad spreadsheet sort corrupts the catalog. Every new channel means re-formatting everything again.
- Overselling and account-health strikes. In stock on Google Shopping, sold out on the site — marketplace oversells trigger cancellations, defect rates and suspension risk.
- Wholesale and DTC collide. B2B orders still arrive by email, and stock reserved for wholesale can't be protected from the storefront.
- Reconciliation hell. Marketplace payouts, fees, refunds and 3PL bills never tie cleanly to the books — month-end takes weeks.
- The returns black hole. Returns processed in one channel don't flow back to sellable stock anywhere else — and bad product data keeps causing them.
- Zapier duct tape. A brittle mesh of Zaps, CSV exports and VAs bridging Shopify ↔ 3PL ↔ marketplaces ↔ QuickBooks — that fails silently at 2 a.m.
The cost of doing nothing
Bad product ops shows up as returns, stockouts and strikes.
Example systems
What we engineer for commerce operators.
Purpose-built product operations infrastructure — proven commerce technology, adapted to your catalog and channels.
PIM-lite
One source of truth for attributes, images, variants and bundles — pushing clean, channel-formatted listings to Shopify, Amazon and wholesale line sheets.
Multichannel inventory sync
One stock pool with per-channel buffers and allocation rules. No more oversells, no more account-health strikes.
Wholesale/B2B portal
Net-terms ordering, tiered pricing and reserved inventory that respects the shared stock pool — alongside your DTC store.
Payout reconciliation
Marketplace settlements, fees, refunds, 3PL invoices and COGS auto-matched into QuickBooks or Xero. Month-end in days, not weeks.
Returns & RMA hub
Cross-channel return intake, disposition, and return-reason analytics tied back to product data fixes.
Replacing the duct tape
The brittle Zap-mesh replaced with monitored, engineered integrations that alert someone when something breaks — before your customers notice.
We've already built catalog-to-channel technology.
Our commerce platform work covers catalog management, integration and multi-channel workflow engineering — the exact machinery behind product operations at scale. When we adapt it for you, you're buying proven infrastructure, not a first draft.
See the case studyStart with a Systems Opportunity Sprint.
Two weeks. Fixed fee. We map catalog-to-cash across every channel, price the leaks, and hand you a roadmap.